Privacy Policy
Last updated: March 10, 2025
This Privacy Policy sets out how personal data of users ("User", "you") of the Tengri Global Tracking System application and website ("Tengri", "the Service"), operated by Royal Steel Group Teknoloji Çelik ve Dış Ticaret Ltd Şti ("the Company", "we"), is processed.
1. Data Collected
The following personal data may be collected while you use our Service:
- Account Information: First name, last name, e-mail address, profile photo (where you sign in with a Google account)
- Payment Information: Payment method preference, subscription plan. Credit card numbers are not stored by us directly; they are securely processed by third-party payment processors (Google Play, Stripe).
- Usage Data: Application usage statistics, click data, session durations, pages viewed
- Technical Data: IP address, browser type, device information, operating system
- API Usage Data: For Enterprise users, API key usage logs, request counts and endpoint information
2. Purposes of Processing
The data collected is used for the following purposes:
- Providing and operating the Service
- Managing user accounts and authentication
- Carrying out subscription and payment transactions
- Improving service quality and the user experience
- Detecting and resolving technical problems
- Fulfilling legal obligations
- Statistical analysis (anonymised)
3. Sharing of Data
Your personal data is not shared with third parties except in the following cases:
- Payment Processors: Secure payment infrastructure providers such as Google Play Billing and Stripe
- Authentication: Google OAuth services
- Legal Obligation: Pursuant to a court order or legal regulation
- Hosting: Server service provider (data is stored encrypted)
Your personal data is under no circumstances sold to third parties for advertising or marketing purposes.
4. Data Retention
Your personal data is retained for as long as your account is active and within the scope of our legal retention obligations. If you delete your account, your data is permanently erased within 30 days. Anonymised statistical data may be kept beyond this period.
5. Data Security
The following measures are taken to keep your data secure:
- Secure data transmission with 128-bit SSL/TLS encryption
- Database encryption and access control
- Regular security updates and audits
- Hashing of passwords with the bcrypt algorithm
- JWT-based secure session management
6. Cookies
Our Service uses cookies for session management and to store user preferences. You may disable cookies in your browser settings; however, some features of the Service may then not work properly.
7. User Rights
Under Turkish Personal Data Protection Law No. 6698 (KVKK) and the General Data Protection Regulation (GDPR), you have the following rights:
- To learn whether your personal data is being processed
- To request information if your personal data has been processed
- To request rectification of your personal data
- To request erasure or destruction of your personal data
- To learn the third parties to whom your personal data has been transferred
- To object to a result against you arising from analysis of the processed data solely by automated systems
To exercise these rights you may use the "Delete My Data" link on your profile page, or contact us using the details below.
8. Children's Privacy
Our Service is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and learn that your child has provided us with personal data, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page. For material changes, a notification will be sent to your registered e-mail address.
10. Contact
Royal Steel Group Teknoloji Çelik ve Dış Ticaret Ltd Şti
+90 850 225 84 85
info@royalsteelgroup.com.tr
www.royalsteelgroup.com.tr
This document is a translation provided for your convenience. The original and legally binding version of this document is the Turkish text. In the event of any discrepancy between this translation and the Turkish original, the Turkish version shall prevail.